Privacy Policy.
Who We Are
Stately FX Limited ("Stately FX", "we", "us", "our") is a company registered in England and Wales. We act as an introducer appointed representative, and payment and foreign exchange services are delivered through our partnership with Ebury Partners UK Limited, an Authorised Electronic Money Institution regulated by the Financial Conduct Authority (Register No. 900797).
This Privacy Policy explains how we collect, use, store, and share your personal data when you visit statelyfx.com or enquire about our services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We may collect the following categories of personal information: contact details such as your name, email address, telephone number and business address; information about your company including company name, registration number, and nature of business; enquiry and correspondence data when you contact us via our website, email or telephone; technical data including your IP address, browser type and version, pages visited, and referral source collected via cookies and analytics tools.
We do not collect or store payment card details. All transaction data is handled directly by Ebury Partners UK Limited under their own regulatory obligations.
How We Use Your Information
We use your personal data to respond to enquiries and provide information about our services; to refer you to Ebury Partners UK Limited for the purposes of opening an account or executing transactions; to comply with our legal and regulatory obligations; to improve our website and communications; and to send you relevant updates about Stately FX where you have consented to receive them.
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.
Legal Basis for Processing
We process your personal data on the following legal bases: with your consent (for example, when you submit an enquiry form or subscribe to updates); to take steps at your request prior to entering into a contract; to comply with a legal obligation to which we are subject; and where it is in our legitimate interests to do so, provided those interests are not overridden by your rights.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal and regulatory requirements. Enquiry data is generally retained for up to 2 years. If you become a client introduced to Ebury, their retention policies will apply to your account data.
Your Rights
Under UK GDPR, you have the right to access the personal data we hold about you; to request correction of inaccurate data; to request erasure of your data in certain circumstances; to object to or restrict our processing of your data; and to data portability where applicable.
To exercise any of these rights, please contact us at info@statelyfx.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
Our website uses cookies to improve your experience. Please see our Cookie Policy for full details.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions or requests, please contact: info@statelyfx.com